[Resolved] Tikona Internet Service Providers — Unavailability of internet and very bad service provided

Abhilash Mirji

from Noida, Uttar Pradesh

Address:	560007
Website:	www.tikona.in

The internet service provider company name called tikona is providing one of the worst services for me. Its been two months(8 weeks) with they providing me internet service and there was no internet connection for me for almost 5 weeks. They say its 3G but i doubt on their speed. 2G speed is better than their speed. I have complained many times to their customer care number [protected], but the response is zero and they are not worried about the customer problems. They talk nonsense and does not respond to the customer problems at all. Kindly take the proper legal action on them for not providing proper services to the customer for the money they charge. for further details you can contact me on my mobile no: [protected]. I will definitely take a legal action on them

Was this information helpful?

No (0)

Yes (0)

Nov 19, 2016

Complaint marked as Resolved

Verified Support

Dec 01, 2015

Tikona Digital Networks Customer Care's response Dear Abhilash,

Greetings from Tikona.

Please be assured that your concern listed Nov 30, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Verified Support

Dec 08, 2015

Tikona Digital Networks Customer Care's response Dear Mr. Mirji,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care