Tikona — just fooling the coustmer and taking money. | |||
my user id is [protected] i have to call every day to tikona to resolve my problem but not getting any response from tikona they told me that your problem will resolve within 8 hours and my problem is regarding tikona speed but i have not got the proper speed till now. they have assigned a technician for me and given me the number:[protected] and when i have called this number the technician told me he has left his job 15 days back. what type of service you give just fooling the coustmer and taking the money if my problem is not resolved i have to case a file against you... thank you Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
my user id is [protected] i have to call every day to tikona to resolve my problem but not getting any response from tikona they told me that your problem will resolve within 1-2 hours what type of service you give just fooling the coustmer and taking the money if my problem is not resolved.
Reply
Dear Mr. Khetan,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078