Tikona — No Internet connection since last 12 days but no service or support from Tikona

Address:

Mumbai City, Maharashtra

My Tikona ID is [protected] I took Tikona connection 3 months back and was working till now. Last month it stopped working on 20-21 June and it has not been working for almost 12 days now. After first complaint I got Service engineers number but the engineer does not answer the call, even after trying every day for few days. After this, I have made repeated complaints on the customer care number and even sent numerous emails, but there has been no response and solution. Every time i get the same answer that it will be resolved within 24 hours, but nothing happens. and I have to call them again and explain the issue again. I even sent email to their Appellate authority and there is no response, even though Auto response mail says, it would be replied within 48 hours. I am fed up with this kind of non-sense and no service attitude of this company. I think such kind of companies should be banned and not allowed to operate in India. if the issue is not solved within 1-2 days, I will file consumer court complaint on them.