[Resolved] Tikona — No Problem Resolution. Fraud Company | |||
I took a Tikona connection 7 days back. Till today the connection is not working properly. I took a 2 MBPS plan and paid for 3 months upfront. The speed I get is only 1 MBPS. The connection resets every 10 minutes. I could barely use the internet. I run online business and everytime the internet is down I lose money. I will file a petition against Tikona now. I have complained 12 times and no action was taken. The technician who came solved the problem temporarily. The problem came again and I called him, he doesn't pick my call. The customer care people sometimes say that it is a software problem then they say that it is a hardware problem. No one has any solution and none of them has visited my site . This is very very poor service and I will file petition against you. User ID :[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Ajmera,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Dec 12, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care