[Resolved] Tikona — No response for service request no.1-[protected]

Shakil Amin Mulani

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 411019
Website:	www.tikona.in

I am using tikona brodband service & from last 10 days i am not able to use the service.
I have logged a service request as mentioned in subject & it has been told to me that there is problem with the building on which tikona's router is installed to cover the connections in thermax chowk, chnichwad, pune-411019 area.
But after that i am calling to get status of my complaint & it goes to auto answering machine.
I am really fed up with the service given by tikona. Who is going to pay the loss which is occurred & what are the arrangements made by tikona in this case.
Why there is no call from tikona to give us the exact status.

Your frustrated customer

Shakil mulani
+91 [protected]

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Sep 29, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Mulani,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Aug 26, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Mulani,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care