[Resolved]  Tikona — No response to resolve the problem

Address:Indore, Madhya Pradesh, 452008
Website:www.tikona.co.in

I have tikona broad band internet service. I have been facing connection problem. The service provided is absolute horrible. The service man does not turn up for checking. Every call to the service provider takes half hour to one hour. Since past one month I have got to use the service only for few days approximately 5 days and I am expected to pay the monthly pay. Every time the person on the other end is giving stupid reasons for interrupted connection. This is absolute exploitation and at the same time humiliation. If the service is not efficient why have providing facility and nab consumers.. This is fraud . I hope some action is taken against the problem or this issue will be taken to law personally.
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Apeksha,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV3248 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Apeksha,

This is a gentle reminder to follow-up on your concern listed on Nov 27, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV3248 in the subject line.

Regards,
Tikona Care
Dear Apeksha,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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