[Resolved] Tikona — Non disconnection and harassment | |||
Dear Sir, I am a user of Tikona Digital Networks and I had been complaining about unavailability of service since the month of May. I had made repeated follow up calls to get the issue solved but no action was taken. On every complain i was told that an engineer would be sent to resolve the issue but no one was sent and the problem persists still today. As my complains were not adhered to I stopped using the service and stopped the monthly payments but kept on calling them to solve the problem. Since the past few days I have been receiving harassment calls from some private numbers to make the payment. They ask me to pay the total amount outstanding till date but are not ready to solve my issue. I am ready to make appropriate payment provided they solve my issue. My connection details are: User Id- [protected] Contact- [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Dujari,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 29, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care