Tikona — Not providing disconnection, and not giving discount on 10 days no service

Address:Jabalpur, Madhya Pradesh

I have Tikona Internet connection. They are not providing me a good service and thats why I reqested Disconnection but they are not Providing me disconnection. While using there service I faced many problems like Low internet speed, internet not working, and they promised me to provide me fee waiver for that but yet I am getting full bills with no discount. PlEASE HELP ME
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Dear Shriyansh,

Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL0443 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Shriyansh,

This is a gentle reminder to follow-up on your concern listed on Jul 5, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL0443 in the subject line.

Regards,
Tikona Care
Dear Shriyansh,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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