Tikona — Pathetic service and incompatibility of service team

Address:Mumbai City, Maharashtra, 400002
Website:Tikona.in

Tikona has harrowed me like no other service operator. I have a 2000 sq ft house and had gone in for 2 routers as per your service guys advice. Had paid extra for installation for the same. Recently there is an error in one router statin that only one log in allowed as the earlier plan has been changed. This has to be rectified. Somebody needs to come within 24 hours or else pls deactivate my services as I will move from tikona with a stern note on social media. Cyrus Gorimar
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Cyrus,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY0285 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Cyrus,

This is a gentle reminder to follow-up on your concern listed on May 3, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY0285 in the subject line.

Regards,
Tikona Care
Dear Cyrus,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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