Tikona — Pathetic Services

Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU4301 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Aug 27, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

I have taken a new internet connection and have raised a disconnection request from the past 1-2 months and there was no response from Tikona side. I then took a local net connection and from then I have stopped using tikona and today I got a call from Tikona and they say "What is the problem with our net, you have been using it for long time now." I told him that I have not been using the net for the past 15 days and he says he can see that I am using it. Please take action against fake tactics Tikona is using for charging customer. And the tikona care executive says I will receive the full and final statement. I asked him for what are you charging me when i have raised a disconnection request from so long and I have not been using it.

Dear Mrs. Miranda,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Still getting calls from tikona asking that I am not using my internet inspite of raising so many disconnection requests. The best way to cheat innocent people.

Tikona's above comment shows 4th of september but there is no disconnection yet. Still receiving calls from tikona about trying tikona for the last time inspite of not using it they are still sending me bills. Stop harassing innocent people and disconnect the service.

Now Tikona sends me bills for the time I have not even been using the internet. The customer care had assured me that I won't be charged as the disconnection was delayed on their end and now they are sending me a bill of 1800. Don't go for Tikona as they are used to these tactics.

Please do not take a tikona connection. Today I received a call from a laywer who threatens me to pay the outstanding amount for the internet I haven't used. She says do an out of court settlement else we will file a case against you. The above messages have no reply from tikona nor do they respond to the mail. They say that the CEO has sent a notice for Rs 1400 which they are billing me even though I haven't used their services. I am going to the consumer court. The lady who called her number is [protected].

Need Advice,

Can i file a FIR against a person representing Tikona causing harassment over phone calls?

I have financial loss due to bad internet services by Tikona. I am an IT professional and i have to let go of my part time job of on-line teaching as Internet service was bad. Every evening i would get 30% to 50% packet drops which led to cancellation of my classes mid way. Coudnt get paid for half of the hours that i put in teaching.

I have raised more than 10 service requests to get this problem fixed but no use. The tickets were simply closed by Tikona. I have log of all the tickets. I have asked Tikona to disconnect but they simply dont listen.

So i stopped using tikona. Disconnected the cable myself and stopped paying bills. This was after 2 months of pathetic service, many phone calls and loss of money for me.

On top of all this now Tikona is shamelessly threatening me over the phone.

Dear Tikona beware of strict actions that TRAI has started taking against Telco company for call drops. May be i should file a case against you and recover my money that i lost due to bad internet connection.

Reference: http://timesofindia.indiatimes.com/tech/tech-news/Dropped-calls-may-earn-you-Re-1-compensation/articleshow/4938446...⇄

Any knowledgable person in this area please help me out. I need to know if i can atleast file an FIR against this Tikona Lawyer / Representative and stop this threat calls over the phone nonsense.

Thank you!

About network speed and login

When we pay fees but network speed is not increes... why?
and when i have login but take a authtication error...What is is problem?
user name and password is incorrect ..?and I chang a new password and login then also it is wrong password...


please increes our ntework speed...
other wise i take a new connection...other company..