Tikona — Regarding deactivation of services.

Address:	Mumbai City, Maharashtra, 500062
Website:	www.tikona.in

Dear All,
I had taken a Tikona connection in Hyderabad with user id [protected] and registered mobile no [protected]. After 5 month I got transferred to Delhi so want to surrender Tikona Connection. Before going to Delhi I call Tikona at its CustomerCare number [protected] and ask for the same. But the Girl behind the Phone was not interested in De-activation of Services and she suggested for transfer of Tikona Connection and I was not interested for transfer.

After 10-15 Days I got a call from [protected], [protected] and communicate with [protected] saying that He (Manish Tripathi) was calling from Civil Court Delhi Tikona have send a legal notice that I had not paid Tikona bill a amount of 1419/- if you pay this amount in 30min then he will not send a legal notice at my residence and if I paid then he will give me a NOC from Tikona within 24 Hr.

Then I afraid in name of Civil Court as a normal people use do so paid immediately and send receipt of same on [protected]@gmail.com ask by him. But after two days he had not sent a single acknowledgment to me. After waiting and calling so much time for NOC I mail as de-activation of services on following mail id
1. [protected]@tikona.in
2. [protected]@tikona.in
3. j.[protected]@tikona.in
4. [protected]@gmail.com
And I am waiting for response.

My Questing and Complain Regarding.
1. Why my connection is not getting disconnected after doing all of activity any Tikona Customer Care is not answering my Call.
2. If Tikona is a prepaid services(coz I got mail that due to no payment of bill your services is de-activated) then what is the meaning of pending Bills. Since we used to pay one month advance.
3. If I had called to Customer Care then why still my connection is not de activated.
4. After paying amount claimed by Tikona I got a sms as well mail that you have activated your Tikona account not that we have received amount and we are closing your account.
5. If I am a customer of Hyderabad then why Delhi Civil Court why not Hyderabad Civil Court.