Tikona — Regarding PORT no 2096 and 2095 not working .Its blocked by Tikona ISP provider.

Address:Bangalore, Karnataka

My Customer Id: [protected] 1.We took Tikona Internet connection on 3rd of May. Right from the first day itself we are facing the internet connect problem. We had taken connection for our Office purpose but we are not even able to access our email [protected]@greenmapple.com through www.greenmapple.com/webmail neither our Company website www.greenmapple can’t get open through Tikona Internet connection. I registered another complain on 13th May but got no technical help. We get the error “issue of port no 2096, 2095 not working”. It is infact the Worst internet connection and there is not Customer care support to resolve your issues that you face through this internet connection problem. The Issue of Internet connection remains unresolved. On 14th again Talked with Customer care executive by the name Mr. Atul….He mentioned of there being software issue that would be resolved by evening…If not resolved a Technician would definitely be sent on 15th morning sharp 10:00 AM. No Technician turned up even by 11:30 AM on 18th May. Its going to over 1 months but no solution for that.
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Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed May 25, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
We get the error “issue of port no 2096, 2095 not working”. It is in fact the Worst Internet connection and there is not Customer care support to resolve your issues that you face through this Internet connection problem.

The Issue of Internet connection remains unresolved

Its going to End month.

We have taken connection[protected] and today is going to[protected].

Such disgusting services provided by Tikona.

Still i am not able to access my email======>>>[protected]@greenmapple.com

==>>>www.greenmapple.com/webmail due to bloacked port no 2095, 2096 and Cpanel from Tikona ISP provider.

We have gave so many request and complaint but no response.


Regards
Yashwant Roy

Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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