Tikona — Telephonic threats and harrasments after cancellation to pay ransom | |||||
Hi, I used to have tikona internet connection 6 months ago. On 10th march 2015 I paid my internet bill since that day my internet stopped working, I called tikona customer care over 150 time in that month but the didn't solved my problem. I switched over my internet to beam/act fiber. Since then 10 march 2015 I haven't used tikona after few weeks a guy from tikona came and took the device installed by them and gave us service cancellation receipt. After that I'm receiving 4-5 calls every day from tikona. People call impossing as they are police officer from delhi from crime branch and threat they ar going to arrest me if I dont pay Rs.3427 to them. Today on 17-sep-2015 I received a call from person claim his name as ACP Rathode with phone number [protected]. He threaten me that If i do not pay Rs.3427 to tikona he will plant me in some fake criminal case and he could commit my encounter and steal everything from me. I'm bit scared and dont know what to do. PLEASE HELP Was this information helpful? | |||||
 6 Comments | |||||
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Dear Mr. Agarwal,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona services have been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 526.95/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona services have been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 526.95/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Dear Mr. Bapat,
Greetings from Tikona.
With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
We also confirm that the applicable waiver of Rs. 300/- has been processed and it will reflect in upcoming bill.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
We also confirm that the applicable waiver of Rs. 300/- has been processed and it will reflect in upcoming bill.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Service ID No [protected] & Billing Account Number[protected].
Same thing happens with me. Same no. calling me. Even on making Tikona Payment. Tikona is asking to pay me more payment.
Tkona and Sulekha like companies should not exists. They are a Dark Spot in name calling themselves as "Indian" companies.
Me and my known people (23) connections has been disconnected from Tikona (15) people from sulekha haven't renewed their packages.
I was a new customer to tikona and in 2 months I had problem almost every 2nd day. Tikona made me loss of 1000$. Still I had made payment. Then also they are calling from [protected] in name of Mumbai Lawyer. This guy don't have any manners to speak.
Tikona said that please pay 1000/- Rs (Which I paid and I had receipt) but this guy said to pay 1668/- Rs otherwise magistrate will take action over you. When I said I already paid, he was not even listening.
He is calling from Rajasthan, Showing himself from Mumbai High Court and Customer (I) is from Delhi.
"These companies are like East India Company. Apply Gandhi ji facts. "
Same thing happens with me. Same no. calling me. Even on making Tikona Payment. Tikona is asking to pay me more payment.
Tkona and Sulekha like companies should not exists. They are a Dark Spot in name calling themselves as "Indian" companies.
Me and my known people (23) connections has been disconnected from Tikona (15) people from sulekha haven't renewed their packages.
I was a new customer to tikona and in 2 months I had problem almost every 2nd day. Tikona made me loss of 1000$. Still I had made payment. Then also they are calling from [protected] in name of Mumbai Lawyer. This guy don't have any manners to speak.
Tikona said that please pay 1000/- Rs (Which I paid and I had receipt) but this guy said to pay 1668/- Rs otherwise magistrate will take action over you. When I said I already paid, he was not even listening.
He is calling from Rajasthan, Showing himself from Mumbai High Court and Customer (I) is from Delhi.
"These companies are like East India Company. Apply Gandhi ji facts. "
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
In Jul and August i have faced several issues when internet wasn't working at all due to non functional roof top device, When it was working speed wasn't worth it. Their was no compensation and no waiver, several calls and several emails are sent and till there is no action...
Tikona shows false usage even when i have changed passwords of router there is no one downloads heavy files, yet i consume 35, 50, 80 GB without downloading so much, this is month after month...
They are very rude to customers, no supervisors are around most of the times, calls are disconnected most of the times, they keep transferring you from one department to another, they sent people to my house to collect 800 rs... how lame!!!
Waiver dispute was going on i clearly mentioned i wont pay till this is resolved, still people are sent to my house every day, there are harassment calls to pay the bill of 800 rs...
I as a consumer feel so cheated by paying so much and never get 4mbps speed... their check shows i always get it but it doesnt happen at my houre..
pls resolve below requests immediately -
1. Compensation for Jul and August month internet not working and harassment i went through to call you numerous times and deal with your collections team
2. Fix the internet speed issues immediately
3. fix Usage issue immediately
4. Reduce the fixed planning charge, its too much a charge for such pathetic speed