[Resolved]  Tikona — Threat and harassment by tikona

Address:	600042
Website:	www.tikona.in

Customer ID :[protected]
Location : Velachery, Chennai
Name : Shaikh H N

I had taken Tikona connection in month of Jan'2014 and was using it till Nov'2015, despite regular connectivity issues / poor quality of connection.

During chennai floods of Nov'2015, my house was completely submerged in water, leading to huge losses, including those of all electronic items.

My personal laptop and other electronic devices were completely damaged/lost.

Upon observing the losses, immediately, i had raised a request for disconnection with customer care of Tikona, which was accepted/confirmed.

I had paid all the dues till Nov'15 and given the flood situation, was assured by Tikona customer care for disconnection with no dues pending.Only because of huge financial loss, i didnt wanted to continue using the Tikona service for some time. Even till now, i havent bought a personal laptop/device for accessing the internet at home.

However, after a month or so, I started getting calls for payment of dues for which i consistently kept reminding about the flood situation and disconnection of internet services.

Since last few weeks, the level of follow up has gone into threatening mode with someone claiming to be lawyer, calling my wife ( instead of me) and threatening to take extreme actions for payment of some dues ( which i dont owe to Tikona).

It is really very shamefull/unethical/horrifying act on part of Tikona to hire some goons/anti social elements and start threatening for collection of dues, which are not to be paid.

During days o[censored]sing Tikona, i had gone overboard with my friends and convinced them to use Tikona for their internet usage and was a very positive promoter of its services.

Due to the recent cheap steps/act/threats from Tikona, now am completely against using its services and dont recommend to anyone.

Request to please take notice of mental harassment, caused by Tikona personal and through this forum an earnest request to completely close the connection and stop threatening anyone of my family.