Tikona — Tikona account closure and return of customer credit. | |||
I was a tikona customer and since i had to move from mumbai to gujarat, i requested tikona to close my account. Tikona team insisted that i should rather transfer my connection, so i agreed. But at the new location, the engineer mentioned that the connection is not possible. So i raised the request for closure, which was addressed only after 3 months after repetitive requests. I had an outstanding credit of 500+ rs with tikona (Account no : [protected]), and i have still not received it. After my complaint 1-[protected], the account was closed but tikona is making false accusations stating that i have not returned tikona device which is absolutely wrong. Before moving from mumbai, tikona representative had visited my house and he himself collected the device. He also did all the necessary paperwork. And tikona also wants to claim 1500rs from me rather than returning my 598 rs. I am extremely unhappy and seeking solution on this matter. Was this information helpful? | |||
|
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 10 Comments | |||
Comments
Facing network problem since 3 to 4 day which has been not yet solved. fix it earliest.
Please Activate My Plan
ADBF512K
For 6 Month
Payment Date 09/01/82016
Payment Amount 1099
Dear Prakash,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY1134 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY1134 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Dear Prakash,
This is a gentle reminder to follow-up on your concern listed on May 9, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY1134 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on May 9, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY1134 in the subject line.
Regards,
Tikona Care
http://www.indiatvnews.com/cms/contact-us
http://lawrato.com/ask-a-free-question
kindly contact these people they will help
Forward this to as many as consumers as possible
http://lawrato.com/ask-a-free-question
kindly contact these people they will help
Forward this to as many as consumers as possible
Dear Mr. Vora,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in
regards,
Tikona Care
theft in modem box
Y.rajesh Mobile no [protected] Whitefield, Bangalore, Your manger no reply his contact number [protected], Your marketing people [protected] Those people are telling I don't no . I want modem immediately please . Thank you sir.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
This is really fraud company which I never seen before.