Tikona — Tikona connection has been disconnected, still getting bill payment mails

Address:

Hyderabad, Andhra Pradesh

Tikona connection has been disconnected, still getting bill payment mails My ID is [protected]. I had requested for cancellation of account 3 months back. The process of cancellation is so fast it took 3 months, I called at least 5 times and emailed 10 times to Tikona. Finally, the tikona agent came to collect the devices, he took the LAN cable, adapters, docket and all devices. I sent email to Tkona apellate to confirm for the same and he replied; Please note the following: Your Tikona connection has been terminated, this is to be confirmed that there is no payable outstanding against your account. · We confirm that the account is completely disconnected and there is no further formalities pending on this account. Your reference docket no. is 1-[protected]; kindly retain this for a future reference. And now again I am getting mails and sms to pay my monthly bill. I have the hard copy from the tikona agent stating all devices returned and will take print out of email of apellate authority. If I do not get a formal hard copy letter to my address, then within 3 weeks, I am going to file a police compliant for the mental torture I am bearing from last 3 months.