[Resolved]  Tikona — Tikona : Frauds in internet service providers

Address:Pune, Maharashtra

We have acquired connection for Tikona Broadband service for Internet and though it was not upto the expectation but as we don't have any other Internet service providers we had to stick with Tikona. But September - 2012 it just stopped working, we have called to customer care thousand of times but no response. No body cares of your complaint, and sometimes they were quite rude. As we were not able to use the internet we stopped paying the bill. After 3 months we got a call from lawyer that he will going to file complaint against us as we have not paid bill on time. First we were threatened and decided to pay bills for the outstanding amount, but as we were charged falsely I talked to my cousin who is a lawyer, he then told me to file police complaint against that lawyer for mental harassment and we did the same. As we got another call from the lawyer, we informed that we have filed a police complaint against him for mental harassment and now he has to answer it. The man on the other side who claims to be a lawyer was shocked and just put down the phone. We called him back and started talking to him in our language and we got to know that he was not a lawyer he was just pretending to be a lawyer to fear others. These Tikona guys are bunch of cheaters. First they do not provide good service and then they also harras people by fake lawyer calls. I request you all to stay away from Tikona internet services. Thank You, Arpan Mehta
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Arpan,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC1451 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Arpan,

This is a gentle reminder to follow-up on your concern listed on Oct 21, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC1451 in the subject line.

Regards,
Tikona Care
Dear Arpan,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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