[Resolved]  Tikona — TIkona Harassing for CPE charges

Address:Mumbai City, Maharashtra, 400610
Website:tikona.in

Cust ID:[protected] I have requested for disconnection (on call from registered num)on 4th April 2015 and asked them to disconnect immediately. I even asked them to take away whatever they have installed. But tikona didn't disconnect after so many times calling them. (I called for more than 20 times, is this not a harassment? and every time i called them i said please disconnect i even pleaded them sometimes). But no response and they were generating bill every month (all the bills were wrong). On September 8th they mailed regarding disconnection( 5 months later i even forgot about that disconnection request). I got a call from unkown number stating that we are going to take away CPE, i said yes you can. But they never came. I called customer care so many times about wrong billing and to take away the device. Now they are haressing me saying i didnot submit CPE.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Nov 28, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Ahmed,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information