Tikona — Tikona is not cancelling my connection and still sending bills and calling me. | |||||
I was fed up with Tikona's service and slow connection..I decided to cancel my connection in Sept 2015..First it was verbally done..They requested me to give them last chance to improve their service ..Then still they couldn't solve it..On 5thOct I send them a mail to disconnect the internet..though their connection was not working since 17th Sept. (My last Usage Date)..Till now they haven't cancelled my connection and keep sending me bills and hundreds of smses and calls. It is very annoying. They keep on raising bills are conning the consumers..It needs to stop..Their telephone support is shameless don't even pay heed to consumer's grievances. Please make them cancel the connection and get lost forever. Thanks Vivek Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Vivek,
This is a gentle reminder to follow-up on your concern listed on Nov 23, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV2705 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Nov 23, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV2705 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV2705 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care