Tikona — Tikona mental harassment | |||||
I was holding a tikona connection with user ID: [protected] I have been getting calls from some lawyer Manish meena from Tikona (Numbers-[protected] ) threatening me that a case had been filed in the Delhi court and that I would need to visit the Delhi court or the police will take action against me. They say it is for the so called pending bill of Rs 1407 something and that they had filed a case against me. I have been receiving calls persistently from someone threatening me about the case. This is extremely annoying. I am extremely fed up with these threatening calls every now and then. This is to bring to your notice that i raised a request for disconnection in month of dec 2015 by talking to your customer care dept and confirmed that there were no dues. I have got one legal notice and phone in jan 2016 to pay 1000/- as full and final payment calls. I have paid the amount through net banking (transaction id- [protected]TPC[protected] amount- 1000/-.. ) i have got acknowledgwment copy on 16 jan 2016. when I try to call tikona care, the call is not taken and the IVRS system says I will get a call in next 48 hours which I never got. There is no pending bills that I am due for. I have also returned the POE adapter to tikona. So please stop harassing the customers by such lawyers or recovery agents. Hope there is no jungle raj of tikona in India. There is much discrepancy in Customer service from Tikona's part. Please resolve this immediately Regards Anuj gupta [protected]@gmail.com Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
I heard Consumer forum really help individual for justice. Lets hope my case should be resolved as earliest.
Reply
Tikona team,
Till date i have not received any call from your team. Moreover i am getting threatning calls from some advocate. This is totally a jungle raj.
Today(11/04/16) at 11:20 and 11:34 i have received another threatning call from [protected] and [protected].
please appoint some person to resolve my case asap. I dont want any calls from anyone when i have paid all the dues and even return the modem and other equipments.
Till date i have not received any call from your team. Moreover i am getting threatning calls from some advocate. This is totally a jungle raj.
Today(11/04/16) at 11:20 and 11:34 i have received another threatning call from [protected] and [protected].
please appoint some person to resolve my case asap. I dont want any calls from anyone when i have paid all the dues and even return the modem and other equipments.
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