Tikona — unable to get the connection disconnected [protected]

Address:Ghaziabad, Uttar Pradesh

Hi, I have been using this I'd for more than 2 year... At the time of registration the registered number and email I'd was filled by the agent. I have been trying to get the connection disconnect however they are not removing the connection I have submitted 8 request by now. Was forced to use it as they were not removing it and were generating bill. Now not able to use it since 19 April 2015. Please remove it have already paid 1761 however didn't used it but no issue remove this connection. I would take this further as this is beyond my level of bearing. User id [protected]. Contact number [protected] kavita
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Kavita,

Greetings from Tikona.

Please be assured that your concern listed May 04, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mrs. Makkiza,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

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