Tikona — Unnecessary billing

Address:New Delhi, Delhi, 110001
Website:www.tikona.in

Dear Sir/Ma'am, i would like to say that we were using internet connection of Tikona Digital Networks. After permanent disconnection of their internet tower on 31.03.2015 we paid all the amount to tikona but they still charging us. they are embarrassing us by sending legal notice and e-mails. we paid them even after permanent disconnection of their tower. we paid last bill on 21.05.2015 while we were not getting their service. i request you to please solve our problem. it is very embarrassing to face them. Also please advice us in this matter.
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC1462 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Oct 09, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC1462 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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