Tikona — Worst Broad Band Ever/ Worst Technical Team/ Worst Customer Care | |||||
Hi All, Who ever planning for taking Tikona broadband, pls think 100 times before taking connection. The most horrible internet services i have ever seen. They don't bother if you have any technical issue thy just worried for monthly bill to pay in TIME. Im facing internet issue since past 3 weeks, Though their SLA is 24 hrs to solve but those Technical team such inefficient to solve problem, they simply keep you saying we are monitoring your account. Its Been 3 weeks still im having internet issue. The CC support is "masha..allhaa" Guys.. go for other internet provider instead for tikona. You will waist your money and valuable time calling up CC for internet issue. The Worst Broad Band Ever/ Worst Technical Team/ Worst Customer Care Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear Rakesh,
This is a gentle reminder to follow-up on your concern listed on Nov 29, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV3245 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Nov 29, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV3245 in the subject line.
Regards,
Tikona Care
If you want to WASTE TIME then take broadband connection from Tikona.
Worst service and worst support. I have disconnection request open since 3rd Oct 2015 (today it is 2nd Dec 2015).
I have been receiving bill continuously since almost 3 to 4 SMS and calls as well as emails for payment reminder.
Just called toll free number and chose #2 to go into billing department to find out why I am getting the bill.
Person I spoke to "Harish" told me that I no need to worry about bill.
He will also be able to stop payment reminders (I hope he can do that but I really doubt Tikona for anything now).
He also told me that disconnection request usually takes 15-20 days but due to technical difficulties it is not processed yet. Amazing! isn't it. They cannot provide service and also cannot cancel it :)
AGAIN - DON'T EVEN THINK about taking any service from Tikona they provide today or may provide in future
Worst service and worst support. I have disconnection request open since 3rd Oct 2015 (today it is 2nd Dec 2015).
I have been receiving bill continuously since almost 3 to 4 SMS and calls as well as emails for payment reminder.
Just called toll free number and chose #2 to go into billing department to find out why I am getting the bill.
Person I spoke to "Harish" told me that I no need to worry about bill.
He will also be able to stop payment reminders (I hope he can do that but I really doubt Tikona for anything now).
He also told me that disconnection request usually takes 15-20 days but due to technical difficulties it is not processed yet. Amazing! isn't it. They cannot provide service and also cannot cancel it :)
AGAIN - DON'T EVEN THINK about taking any service from Tikona they provide today or may provide in future
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV3245 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care