[Resolved]  Tikona — Worst Internet Service Tikona

Address:Jaipur, Rajasthan, 302019
Website:Www.tikona.in

It has been 20 days from when I started getting connecttvity problem...my plan is of 4 mbps 1250 per month..nd am getting continoes disconnects nd super low speed as much as 15kbps... I complained it in customer care several times...they cant resolve my problem...nd I also request for disconnection.. They cant even do that...always try to convince me that in 24 hrs the issue will be resolved but there is nothing... User id [protected]
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Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Nov 29, 2015
Updated by Aayush Bhatnagar
Today I called engineer who installed my connection... He said that the tower in your has to be replaced from current building.. Nd they are not able to find a new building to install the tower nd also asked me to help them find..wtf is that your are the service provider... And he said I will face this problem until the tower is fixed and he even dont know when...I am very disappointed
Complaint comments 

Comments

Dear Aayush,

Greetings from Tikona.

Please be assured that your concern listed Nov 29, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Bhatnagar,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

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