[Resolved]  Tikona — Worst service by Tikona

Address:	Gurgaon, Haryana
Website:	www.tikona.in/

User ID :[protected] And I started using this service from 19th September 2014. I paid 2135 rs on Same day.-- ICICI Bank Credit Card XXXX9015 has been used for a transaction of INR 2, 135.00 at Tikona Digital Dr_TPSL (September 19, 2014; 10:13:30 hrs.). Later using for 2 days, I started to face many difficulty accessing the login page And I have registered so many complaints but it was not fixed. It has been a year since I am using Tikona Digital Networks Internet and every other day there is internet connectivity issue from there side or on the roof top device. There is no stable Internet since long and they just keep on refreshing and restarting the server all the time and make me fool for complaint resolution. In a week I need to call 2-3 Days for this issue, it works for some moment and gets worst later. When complaint is launched it takes many days to entertain. No proper speed, no proper connectivity, no proper ping. The speed shows on Test page looks amazing, but actually accessed it worst then Mobile 2G speed. Tollfree no.[protected] takes hours to answer and executive makes exercise to plug the cable, plug out, on and off. This Gimmicks going on since last 1 year but still I am dissatisfied with the services. A Big Fraud Company. Internet Has Never Worked Since Past One Year And It Has Been More than 4 Months I Have Been Saying Them To Disconnect The Connection But They Are All Deaf People Because Their Business Is To Raise Bills Even If Customer Does not Use It. Out Of These 4 Months, They Forced Me To Pay 2 Months Bill Without Usage By Arranging A Fraud Legal Call Quoting Themselves From High Court. Even After That They Gave Me A Call That They Have Now Received A Payment And Asked Me 100th Time Again M'mam Are You Sure U Want To Disconnect". I Replied " Yes Yes Yes...100 Times". But Now See These Thieves Have Again Started Sending Bills For Next 2 Months. These People Will Get Lesson Only Once They Are Dealt In Court...All Users Who Are Befooled This Way.. I received a call from +[protected] rahul today 26th Sep 2015, stating that he is going to file a case against me for not paying Rs.1835 to Tikona. If I make the payment in another 30 minutes he would stop filing the case. He is asking me to login into Tikona website, click bill payments enter Service ID : [protected] and make payment and send the transaction ID to his mobile [protected] in 30 mins to avoid case filling. If I fail to do so I would have to come to Delhi court on 30th failing I would have to Pay Rs.65, 000 to 70, 000 as a fine. I don’t think anyone can do something like this in a such a short notice. This clearly states he is not a legal advisor for Tikona, rather a collection agent. This is not the way they should treat a customer, they are giving Fraudulent/ threatening calls and putting mental pressure to customers. Simply tikona wasting my time and money. Don't want to be your customer anymore and this service is highly unlikely to recommend to anyone. Worst service by Tikona. I would recommend everyone not to go for Tikona. They are here to make money. They will take your 3 months rent in advance as subscription fees during providing connection & after that, they will start harassing you. Now, i have only 1 option left; Filing a case in the consumer court. Since my plan is prepaid so no one can force me to pay. Service should be stop.