[Resolved]  Tikona — Worst Service

Address:Rajkot, Gujarat

I installed Tikona Internet at my house mainly because we have only 3 ISP in Rajkot. Reliance being reliance has THE WORST customer service. My plan is of 4mbps till 80gb and after that i get 512kbps.So I had to pay for 3 months in advance for the service. During this 3 months, i had have not a single moment of stable connection. It keeps dropping like every 5 minutes. I need to go and restart their modem. Even if it works, i get speed of 0.05 mbps. And whats even more is that their technical department knows nothing. They say that 0.05 kbps is 512kbps. Yeah we consumer are jackasses. Half of 1024 is 512 and half of 1 is 0.05. Retards. I have been constantly calling them them everyday to fix my service but they have my money now so instead of giving better service, they just respond by saying your connection is now fixed. So I warn every tikona aspirant consumer to never eventhink of getting tikona. This is basically a scam company that gives no value for your money.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0063 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
My tikona id is[protected]. And I have opted to remove your connection. I dont have time to deal with you every morning and night.
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Aug 1, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0063 in the subject line.

Regards,
Tikona Care

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