Times Internet Limited — online purshase recived difected mobile with tempred local duplicate display

Address:Jabalpur, Madhya Pradesh

Sir I had ordered a mobile phone micromax cg666 ( order no : [protected]) on 3 may 15 and received it on 12th may 15 . The phone is having a defected display so I called the call center on 15th. They guided me that you have to visit service center of micro max. On 18th I got service centers address from the call centre .I visited service center shri sai enterprises Jabalpur [protected] .they reported me that phone is having a duplicate display and if he will make a job sheet warranty will also get void so I called times internet ltd and made them talk to service center. times internet asked to get it in writing and mail them, then they will replace the product and register a complain no2044971 . on 21st I mailed them all the documents required .They called me every second day ‘request is in process soon they will replace my product’. On 1st June I received a mail asking me for job sheet from service center . I told times internet that they r doing fraud to me as soon I ll make the job sheet my warranty with micromax will also go out of order and then times internet will not listen to me any more. They closed my complain no 2044971 and then the senior person from times internet called me asking me to provide job sheet. They told me that they understand that warranty will laps but as they will provide with new mobile to me I get a new warranty and open a new return request 2061268 on4th June .Then I made them talk to service center person so that they cannot say that I have not done all things. They again closed complain no2061268 on 8th June and re opened complain no2066755 on 9th June. I had provided them job sheet on 10th June and on 11th June times internet called me stating that mobile is tempered and warranty is lapsed so micromax will not return my phone and again closed my complain no2066755 and opened a new complain no 2072387 on 11th June. This was a total fraud done by times internet with me .I hope you will look upon my complain and try to give me justice. Do I required to forward you all the copies of email done between me and time internet ltd. Thanking you, I am attesting a list 1. invoice bill signed by service centre on 20/5/15 2. job sheet 10/6/15 3. photograph of my mobile inside given by the service centre 4. Times Internet Limited, Regd Office : 10 Daryaganj, New Delhi – 110002, Telephone-[protected] 5. service centre add micromax- M/S Shri Sai Enterprises, S.K Shopping Centre, 1st floor, Naudara Bridge, Main market, Jabalpur, 482002, M.P, PH NO -[protected] (my contact no is [protected])
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    Jabalpur
    Madhya Pradesh
    India
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