Times Of India — Non-responsive about the transfer of subscription

Address:

Hyderabad, Andhra Pradesh

I have taken the Times of India annual subscription starting from 16th-July-2014. On 20th-April-2015, I called the Customer care and requested for a transfer of address since we have shifted our house from Kukatpally Housing Board (KPHB), to Netaji Nagar (near ECIL). From that day, I have given my address to them for five times, I even took the contact number of the manager and even contacted him. But, I didn't get a response from them, nor did i get my newspaper. Whenever I called them, and gave them my registered mobile number ([protected]), and after giving my new address, they would tell that I would get the paper from next week, in the next 10 days or so. After a few days when i call them again, the whole process would be repeated again. So till now, about 2 months have passed by and I still didn't get my paper. I have wasted about Rs.50 by calling the customer care these many times. Now, 2 months of my subscription has been wasted, and I could not find the solution to my problem. My registered phone number:[protected] Order number: 233570 Subscribers name: D. Srinivas