Times Of India — not getting Paper for last 3 month

Address:

Chennai, Tamil Nadu

Ref: Ref: subscriber Id: 31192774 sir, i am using the yearly subscribtion for the daily news paper. but last 3 moths i did't get the copies. if i called several times and maild to TOI customer care several times. i get the standard reply. the issue will slove in 3 working days. but now close to 3 months was over. either they will start the issue or return my money with penality. for examble, please find the below reply mail form TOI dated, ================================ crm chennai <crm.[protected]@timesgroup.com>Tue, Jun 17, 2014 at 7:15 PMTo: prabakar T <[protected]@gmail.com> Dear Subscriber We made note of your grievance regarding IRS / Late Delivery / Non receipt and regret for the inconvenience caused in this regard. As you are aware that we depend newspaper distribution trade (dealers-vendors-hawkers/line boys) for distributing Times of India newspaper at readers home, we hereby request you to give us 3 working days as process time to resolve your grievance. Looking forward to your support. Thanks & Regards Crm team ====================== looking for your support to slove this issue. Regards, Prabakar T +[protected]