Times Of India — Reg non-delivery of times of india news paper

Address:

Chennai, Tamil Nadu

Dear Sir, I am residing in Chennai - Sholinganallur - Devaraj Nagar Area. I have subscribed to the Times of India (TOI) News paper for the one year time period. My subscription started on 1/12/13 and its valid till 1/12/14. For the past 6 months of time, the news paper was delivered to my home without any problem. But the problem of non-delivery of news paper started 2 weeks (9/06/14) onwards. I have initially raised the complaint on 10/06/14 with the TOI-Chennai customer care[protected] about this non-delivery of news paper to my home. They have taken the complaint. But even after 2 days there was no action taken and i was still facing the problem. Later i have mailed the ToI cusomer care to their mail address - crm.[protected]@timesgroup.com. But even then there wasn't any action taken even after 1 week of time. Later i have approached the ToI Chennai Delivery section Manager to report all these issues. They assured that this will be sorted out with in a day. But even after more than 5 days i am still waiting for the problem to be solved. As a prepaid user, I am really very depressed and disappointed with the way the TOI people are taking the complaint. Can you please help me to resolve this complaint as early as possible ? Order form NAN 067450 Customer ID : 27716646 RegardsJegan