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Thane, Maharashtra

Dear Sirs, We have been subscribing to Times of India for the past 40 years. As per the suggestion of the representative Mr. Sanket S. C ( RRE Code[protected] from Times of India, I issued a cheque for INR 1, 262 favouring Bennet & Coleman Ltd. This was for one year subscription of Times and Economic Times. Mr. Sanket, the representative from Times of India promised prompt action. He assured that he would call me the next day, resolve the vendor issues, and promised to change to the vendor etc etc. He assured me that the subscription will start from 1-May-2015 onwards. He did not call me up, nor did he bother to ensure that the Newspapers are delivered. But till today, newspaper is not being delivered to me. When I called up the Times RRE Mr Sanket, he was shirking his responsibility, saying that he has already informed the vendor, and the vendor has already confirmed that the newspapers are being delivered. Mr Sanket was behaving in an irresponsible and careless manner . He was not in a mood to resolve the issue. It is really surprising that staff from reputed newspaper like "Times of India" is behaving like this. Times of India should refund me the money, in case they are interested in sorting out this issue. Sreekrishnan B-27 Bapuji Apts 3rd Floor Dr. Rajendraprasad Road' Dombivlie East Thane 421 201 Mobile No[protected]