| Address: | Chittoor, Andhra Pradesh, 517001 | | Website: | www.tirumala.org |
Dear Sir,
I just want to bring to your kind notice regarding the bad experience which we felt while Darshanam.
Through TV Channels we came to know that Darshanam for pedestrian pilgrims is happening within 2 hours.So, we planned for pedestrian Darshanam on Sunday.
On Sunday(i.e,[protected] we started by walk from Alpiri at around 7:00 AM and reached Tirumala at around 1:30 PM. After reaching we thought to have free meals so, reached Anaprasadam counter around 2:30 PM and it took us one hour to reach there.Anyways we had a good food and came back to Divya Darshanam counter.
Around 4:00 PM we got into Divya Darshanam Counter and they have allocated us Q.28 compartment. Before going to Divya Darshanam counter they have provided us one plate of Sambar rice and one cup of milk.
At around 6:45PM we came to know that Darshanam timings for us is 11:30 PM. We were surprised after hearing that. We thought Darshanam will complete in maximum 2 hours. But surprisingly they have informed us that it will take 7.5 hours for Darshanam.
Please think i am a lady and my small kid age is 3 years we walked all the way 9 kms. Legs were paining horribly and my kid has started crying from 6:30 PM that he need something to eat. Unfortunately no snacks was there with us and we have tried to go out and get something for him but, compartment gates has been locked no faculty is hearing to us about our problem.
So, in that condition we were not able to wait till 11:30 PM we came back to home with out Darshanam.
At the same time a big incident happened in Q.26&27 compartment that the pilgrims has broken water pipes as they got angry because they have entered into compartment around 1:00 PM and till 6:30 PM they didn't get chance to have Darshanam.
About your faculty - Literally they are just thinking pilgrims as dogs and they are treating them in the same way. They are not giving minimum respect to pilgrims . It's very bad.
By looking into our difficulties one compartment supervisor informed us to raise a complaint on first Friday in the month. So, that they will take care of this kind of issues and because of you at least other pilgrims won't affect like this.I am sure will do this.
My sincere request for you is
1. Please plan the Darshanam timings for pedestrian pilgrims ASAP.
2. In compartments if you think it will get late for Darshanam provide some food so that kids and old age people won't get affect.
3. Please educate your employees how to deal pilgrims.
Regards, Was this information helpful? | 
