[Resolved]  Titan — automatic watch stop working

Address:Thane, Maharashtra

I had purchased a titan ducati watch on July 2013 from titan showroom inorbit mall (malad) but after 5 month the watch had stopped working so i had reached showroom and i had returned a watch and they told that they will replaced it and i had replaced the watch on may 2014 a automatic watch but within 3 month again the had stopped working ... i am really disappointed with this brand and worn the consumers not to purchase titan brand as they fool ppl
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Aug 14, 2020
Complaint marked as Resolved 
Titan Company customer support has been notified about the posted complaint.
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Dear Shree Dattguru,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Shree Dattguru,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Regards,
Steve

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