[Resolved] Titan — Belt not available for Titan Aviator watch model no 13565L. | |||
I have bought Titan Aviator watch model no 13565L 3 years ago. The blue color strip/lock for the watch has worn off and I want to replace it. I have checked for the same with several dealers and it seems to be unavailable in the market. It has been more than 3 months now and I am not able to use this watch . I have dropped an email regarding the same to [protected]@titan.co.in. But there as been no response . I am not sure what is the policies are . I have not received the confirmation that my email has been received forget the prgress.. This is very bad from a reputed brand like titan . I think they should not sell the produts if they can't provide after sales service . Are there any other means to approach the company ? Can somebody help me out . Regards Sandeep sandeep_sflyahoo.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sandeep,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve