[Resolved] Titan — Buy replacement strap for 9303SBA | |||
I bought this watch from Titan Bangalore. Post usage I ended up with the strap damaged. Hence wanted to order a new strap. I have tried to reach multiple Titan stores. Either they say its out of stock or they say this model is obsolete and you will not get a new strap. I bought this watch specially for the quality of the strap. Changing the strap to something else has spoilt the look and feel of this watch. Can someone please help me in getting the original strap for this model? Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Jul 31, 2015 Updated by Karthik Sundar Model - 9303SBA | |||
 4 Comments | |||
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Dear Karthik Sundar,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Karthik Sundar,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
Dear Karthik Sundar,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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