[Resolved] Titan Company — Product sent by blue dart not received and titan consumer support not give genuine answer

trump

from Varanasi, Uttar Pradesh

Address:	221003
Website:	www.titan.co.in

I had ordered two tanishq earrings through titan.co.in, they had sent the courier through BLUE DART. BLUE DART did not deliver waybill number [protected], but has updated the online status . I suspect that he faked my mother's signature .
on cross questioning with blue dart, delivery man is lying that he has delivered the package .
snsingh
varanasi
up
BLUE DART COMPANY ADDRESS OF VARANASI WHO"S DELIVERY BOY STOLE Siddha Complex, D63/12b, Plot- 172/2o, Mahmoorganj, Varanasi - 221010, Opposite Passport Office, Mahmoor Ganj

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May 9, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Dec 08, 2016

Updated by trump I had ordered two tanishq earrings through titan.co.in, they had sent the courier through BLUE DART. BLUE DART did not deliver waybill number [protected], but has updated the online status . I suspect that he faked my mother's signature .
on cross questioning with blue dart, delivery man is lying that he has delivered the package .
TITAN NOT GIVE PROPER ANSWER TO CUSTOMER FROM CUSTOMER SUPPORT AND IF YOU BUY ANY THING AND HE SEND FROM BLUE DART AND HIS MAN THEFT, IT IS CUSTOMER FAULT... SO THINK 10000000 TIMES IF YOU WISH TO BUY FROM THIS BIG NAME...THEY CANNOT LISTEN YOUR VOICE AFTER PAYMENT .
blue dart address>
Siddha Complex, D63/12b, Plot- 172/2o, Mahmoorganj, Varanasi - 221010, Opposite Passport Office, Mahmoor Ganj
office no [protected]
delivery man phone > [protected]

Verified Support

Dec 08, 2016

Titan Company Customer Care's response Dear Trump,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

Verified Support

Dec 08, 2016

Dec 10, 2016

Updated by trump YOUR CUSTOMER CARE IS BAD, ONLY DELAY ...AND VERY VERY SLOW RESPONSE..25 TIMES I DIAL AND THEY NOT GIVE PROPER ANSWER ABOUT >I had ordered two tanishq earrings through titan.co.in, they had sent the courier through BLUE DART. BLUE DART did not deliver waybill number [protected], but has updated the online status . I suspect that he faked my mother's signature .
on cross questioning with blue dart, delivery man is lying that he has delivered the package

Dec 10, 2016

Updated by trump VERY VERY BAD EXPERIENCE...MY FRIENDS AND RELATIVES SHOCKED ..WHICH TYPE OF BIG DRAMA CREATED WITH BIG NAME AND HOW MAN BECOME HOPELESS AFTER ONLINE THEFT ...

Dec 14, 2016

Updated by trump chandrasingh.[protected]@gmail.com
UK PHONE NO [protected]

Dec 19, 2016

Updated by trump FAKE SIGNATURE OF MY MOTHER CREATED BY BLUE DART DELIVERY MAN . ORIGINAL SIGNATURE I SEND ..