[Resolved] Titan Company — Titan skinn perfume verge not working

rozarioanup88

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 700016

I have purchased a titan skin perfume verge from south city pantaloon counter a fortnight ago.
Unfortunately the spray system is not working and i am unable to use it. The nozzle when pushed the content is not coming out. Hence it is kept as it is without use.
Kindly instruct your concerned department to take necessary action.
Regards.
Anup rozario

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Sep 30, 2016

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Titan Company Customer Care's response Dear Rozario,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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Comments

SPattnayak

from Mumbai, Maharashtra

I had bought a couple band set from Tanishq in Dec 2015 made of White gold and Studded with Diamonds. Its not even a year and one of the diamond have come out. I really am surprised on the quality of product from such a big brand like Tanishq. Am a regular customer and such quality of product is really not accepted.

Monil Kansara

from Mamit, Mizoram

Dear sir, I bought a titan skinn lavender perfume from VADODARA CENTRAL. I regret to inform you that after use I find the product like waste of money..As after spraying 10 spray I can't feel the fragrance..it not lasting atleast upto 1 hr..After usage of 2-3 days I am literally dissatisfied with the product..Even after spending 1590 Rs..still I am not satisfied..so I request you to do the needful.whether change the product or give my money back..i bought the product because of Tata group..but finally disappoint..i hope you take my complaint seriously and help me..
Thanks,
Monil Kansara
Mob.no. [protected]