[Resolved] Titan — defective delivery of wrist watch | |||
I have purchased a wrist watch from Titan Stores vide Bill.No.[protected] dated 09/08/2014 for Rs.4404.00. At the time of delivery I informed that the lock of watch was open and when I opened the pack of watch for use on 10/08/2014 the watch was out of order. Therefore I rushed for complaint to titan store on 11/08/2014 the concerning person declined to replace the watch and repaired watch only. As the watch is defective then I want replacement of same watch or cash refund, if the same model not in stock Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mukesh Jain,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve