Titan — its been more than 20 dayz i lodge a complain and did not get a single communication

Address:

Ahmedabad, Gujarat

Dear sir i bought a watch of fasttrac(titan) which stop working on 2nd day of purchase and so i immidiatly lodge a complain its been more than 20 days my watch is also with them and i did not get any kind of communication with them the below is a mail that i send to them as well call them but no response REMINDER -2 *** This message has been sent using GIONEE S5.5 *** -------- Original Message -------- Subject: Fwd: complain no -588387. dissatisfied over your such a service. From: jacks_55 <[protected]@ymail.com> To: [protected]@titan.co.in CC: [protected]@titan.co.in REMINDER-1 -------- Original Message -------- Subject: Fwd: complain no -588387. dissatisfied over your such a service. From: jacks_55 <[protected]@ymail.com> To: [protected]@titan.co.in CC: [protected]@titan.co.in its been a great service that u provide, - call on your toll free number and lodge a complain but did not get any reply - mail you till also you did not reply AMAZED O[censored]R SUCH A GREAT SERVICE AND WONDERING WHY THE BLOODY HELL I BOUGHT UR COMPANIES WATCH... NOW AS MY WATCH IS WITH YOU., LET YOU TAKE MY WATCH AND MONEY TOO... THANKS FOR YOUR SUCH A GREAT SERVICE Jaydeep Rathod Assistant Manager Bank Of Baroda -------- Original Message -------- Subject: complain no -588387. dissatisfied over your such a service. From: jacks_55 <[protected]@ymail.com> To: [protected]@titan.co.in CC: [protected]@gmail.com Dear sir. 1.I have purched fasttrack watch on 08.06.2014 from motera titan showroom ahmedabad 2. which was stop working on 10.06.2014 and for that I HAVE LODGE COMPLAIN ON 11.06.2014 through call cente COMPLAIN NO IS - 588387 COMPLAIN IS- REPLACE THE WATCH AS ITS STOP WORKING WITHIN 2 DAYS, I DONT WANT REPAIRED WATCH 3. I did not get any response for my complain till 14.06.2014 4. On 15.06.2014 I went to showroom give my watch gurantee card and complain no and request them to replace the watch, as i dont want repaired watch 5 on 18th or 19 th i got a call saying sir i call u regarding watch complain and i give you exact status of watch after half an hour but i did not get any call. 6.Today i call you to showroom and they told that you can take ur watch but its not new watch they give us repaired watch. since last three week i am really dissatisfied with ur service and wasted my time to. i hope i get new watch than the repaired watch otherwise i do have to take some steps which i dont want to but as i am requesting since last 3 weeks i did not get proper reply so. NOBODY LIKE TO USE A WATCH WHICH STOP WORKING ON NEXT DAY Jaydeep Rathod Assistant Manager Bank of Baroda [protected] *** This message has been sent using GIONEE S5.5 ***