[Resolved]  Titan — Repair in Extended warranty

Address:Bangalore, Karnataka

I have Titan watch, I started facing issue like it stops all pf a sudden for aome few hours and agian it starts working. I gave for repair in Titan show room in marathahalli near innovative multiplex. They said they need to book. I agreed. After almost 15 dayz they returned my watch, It worked for few days then it again stoped. I went back to the shop they took the watch again after 30 min they camw back said just some loose screws so causing the issue. I agreed. Again the watch atoped working so went again they booked the watch again to send it the Titan main office as per there words as its in extended warranty. They retyrned me after 20 odd days . It worked smooth for 10 days and again it stoped working properly. Please help me on this. It seems they are just playing around
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Dec 12, 2015
Complaint marked as Resolved 
The Titan team of Odisha connexted and repaired my watch and gave and its working since then with no further issues seen yet in the watch.
Titan Company customer support has been notified about the posted complaint.
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Dear Abhilashpatnaik

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
I have shared my details.waiting for your reply and call
To my surprise to hear that the details didnt reach you. Find below my emailid


Email: [protected]@gmail.com

Feel free to connect asap.

Thanks
Could you drop me a mail so tgat i can share my cell num. Dont want to piblickly display the samesame.waitinf for your mail
Dear Abhilash patnaik

Steve here from the Customer Relations team. Always here to help!

We have launched a complaint of yours with the complaint number:855136, The concern team will get in touch with you at the earliest.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Abhilash patnaik,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve
Thanks Team,
The issue is resolved now... But had to do a lot tracking and calls . In the end
Thanks to Bangalore team and the Cuttack Team a lot.Hope this time fixed correctlycorrectly and i dont face any issues further
Dear Abhilashpatnaik,

Steve here from the Customer Relations team.

We truly appreciate your comment; building raving fans and brand ambassadors out of all our customers is our mission.

We take pride in our customers, customer satisfaction is our main goal and we go extra mile to ensure our customers are happy.
Request you to continue your Love for our brand.

Sincerely,
Steve

Thick lenses

I have -3.5 power in both eyes.Earlier my glass was thin.Titan eye + took 2k and gave me glass slabs to wear.It look as if i am wearing 1 inch thick glass slabs

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