[Resolved]  Titan Watch — SERVICING - GUARANTEE PERIOD

Address:Coimbatore, Tamil Nadu

This is to lodge a complaint with TITAN CARE of address 64, D.B.Road, R.S.PURAM, COIMBATORE 641002, wherein they had taken my sons watch for servicing in first week of October . Since it is under guarantee period i was supposed to have got the watch on 30th of October . Till today i have not got the watch . It costed me Rs 8500 . I am very unhappy with your poor service . If i do not get it at the earliest then i will be forced to file a complaint with the consumer court, The Titan Care Coimbatore, complaint no is 1866 in the name of Mr Daniel . My mobile no is [protected] . Kindly revert back to me at the earliest .
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Daniel,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your correct contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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