[Resolved]  Tivoli Cinema — The tiniest screen with exorbitant ticket prices !!!

Hello, This is with reference to an online booking on Bookmyshow and the booking ID - TVHY[protected] On 14-Dec, I have booked 3 movie tickets on Bookmyshow.com for the Telugu movie "Pilla Nuvvuleni Jeevitham". The show timing that I had chosen was 14-Dec, 4:30PM. Each ticket was priced at Rs 120/- (exclusive of service and convenience charges levied by bookmyshow). I have four issues that I would like to report in this forum and definitely seek answers for - 1. Our online ticket and the SMS message that we get after booking tickets online, gave the details of booking as Tivoli Cinema: Hyderabad (TIVOLI Screen 3), and seating numbers as GD-E5, E6, E7. When we reached the theater we were shocked on seeing that the screen was the smallest screen ever in Hyderabad !! I believe the screen was smaller than 35mm. The experience of watching the movie was completely disgusting as it was like watching it at home on a 55inch television screen. My first question is - Why did Tivoli not mention clearly on the website of bookmyshow that the size of the screen is absolutely small, so that I, as a customer, can choose if I wish to watch movie in that theater instead of an unwelcome rude shock after reaching there? 2. The charge per ticket was Rs 120/- (excluding convenience and service charges). Most A class theaters in the city (Prasads, PVR Cinemas, BIG Cinemas, Cinemax, INOX etc) are charging Rs 150 per ticket (excluding service and convenience charges levied by bookmyshow). How could Tivoli, with such an extremely small screen, thought reasonable to charge Rs 120/- per ticket when the screen size was simply 1/4th of the size that is in the above theaters ? 3. I feel utterly deceived by the act of Tivoli since I had spent Rs 120 on each ticket for a move watching experience that is equivalent to watching it on a big television at home. How will the experience of the tiniest screen justify the huge amount that I had paid for ? Is there any association that looks into this and ensures that such theaters or screens are banned from public screening of movies so that no customer will be cheated ? 3. I did not approach the management of Tivoli with this issue since I wanted to put it on a larger forum so that cinema theater association (if there is any) becomes aware of this and bans screening of movies in Screen 3 of Tivoli. 4. In addition to these I believe I have completely wasted a total of valuable Rs 406/- for three tickets (Rs 360 for three tickets, plus internet handling charge of Rs 20.22) and this is totally because of the recklessness of Tivoli in failing to put disclaimers on website so that consumers are aware of what they can expect when they are spending money for it.