Tneb — Asking for Bribe to pay Late payment

Address:

Chennai, Tamil Nadu, 60041

Date of Incident : 28-Nov-2015 I have missed to pay my EB bill for thrice due to Internet payment facility wasn't accessible. Since I missed my payment date of first. Thereafter, there wasn't any notification about the payment due or remainder to my mail ID and I checked few time after some days. the same problem was experienced. One day The govt. officials came and disconnected my connection and asked me to report to office . 1. I was at their place in 15 min. 2. They asked me to wait untill there were no Public people at their premises (4 hours), without stating any reasons and disclosing the balance payment. 3. Once they found an opportunity to play game. They called me and gave a rough estimate of 2000 units * 19.5 INR = approx 48, 000 (even though my tariff was only 6.5 INR ) . But actual due was only approx 17, 000 4. Somehow I managed to arrange 20, 000 and went to their office. 5.Officer started to abuse, asking to arrange for 48, 000 and submit the available cash to him. 6. I walked away and arranged 5000 from my friend and gave him 25, 000 7. He billed for actual amount 17000 and started to convince me that. he had made changes in government record in favor of me and asked me to leave his premises. 8 I demanded for my Balance cash and started arguing and I rang up to higher officials. 9. After 20 min of argument, he gave receipt for balance my as Advance. Problem to be rectified: 1. Not disclosing actual bill value by Cash counter representative 2. Online payment facility should be to capable to send notification mail, if bill aren't payed 3. Govt officials aren't ethical at their work place. 6.