[Resolved] Tolexo — Amount not credited..

sachin2303

from Kolkata, West Bengal

Address:	Dimapur, Nagaland, 797112
Website:	Tolexo

I have paid Rs 21, 674 for 18 extinguishers on 07/11/16 through NEFT, the order was taken by your executive Miss Ritu Thakur, later she informs me that the items which i ordered were unavailable and gave a list of fire extinguishers with higher price.I refused and asked my money back. She said the money will be transferred. But now its been 12 days and still no money has been transferred. The NEFT reference number is UTBIN[protected].
Regards
Sachin(#[protected], email id [protected]@gmail.com)

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Mar 9, 2017

Complaint marked as Resolved

Tolexo customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

Tolexo Customer Care's response Dear Sachin,

Greetings from Tolexo.com!

We really apologise for the delay in service.

We had tried searching the order number from the contact details shared by you but unfortunately, we haven't found any order number.

We hope that your complaint has been resolved and you had received the refund successfully.

Please feel free to contact us if you need any other assistance from us.

Thank you for your support and patience in this matter.

Best Regards,
Ashish Piplani