[Resolved]  Tolexo — Shipping charges

Address:Dharwad, Karnataka, 580001
Website:www.consumercomplaints.in

Good day sir/madam
my order no.TOD[protected]
i had placed a order for accu check strips 50, for 699rs+35rs tax so 734
then i was told if i order above 1000rs my shipping charges will be cut
so i on d same call ordered omeron BP apparatus 1217rs+61rs tax so 1278rs
i recieved my first order today with shipping chareges n not the other product.
MY GRIEVENCE IS THAT Y AM I FORCED TO PAY SHIPPING CHARGES.
please return 99rs back.
i will be obliged.
thanking u.
your customer.
DR.MUSADDIQA.KHANUM.
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Tolexo customer support has been notified about the posted complaint.
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Comments

Dear Mr. Khanum,

Greetings from Tolexo.com !

Please accept our sincere apologies for the inconvenience caused to you.

We have tried contacting you on your given number, however the same was not reachable. With reference to the above given order, we would like to inform you that we have checked the same at our end and found that no shipping charges were added in your given order.

We request you to share the suitable time of calling or any alternate number with us so that we can assist you better.

Best Regards,
Ashish Piplani

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