Torrent Power — Cables passing through my house | |||
I am residing at kochrab gam paldi in Ahmedabad city. The cable wires were passing through house despite of complaining many a times at Torrent power Naranpura branch of Ahmedabad city they are not taking any necessary step. I want to do some renovation work there so given notice to Torrent power. I have given complaints many a times so they have send their employee after inspecting the site their employee told that they have to check that the premises were of Ahmedabad Municipal Corporation this is ridiculous and asked us to provide the necessary documents as a proof that this is our premises and not of Corporation. We have provided every required document to prove that premises is of our ownership but they are not ready to accept.We are facing so much problems because of that cable also given notice that if by mistake that cable will be cut or damage then there will be a chance of fault for which I will be not responsible as I have given complaint and notice many a times but I am not getting suitable reply or help. Now after several complaints they have agree to remove the cable wires but they say that I have to pay the amount whatever incurs during that process why I should bear that charges as they have not taken any permission from me or given notice that they are passing the cable through my premises. After giving many complaints in the company I am not getting satisfactory reply from their side so now I am registering my complaint in consumer court. I am requesting to do the needful as soon as possible so that I can start with my work. Was this information helpful? | |||
Torrent Power customer support has been notified about the posted complaint. | |||
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Torrent House, Off Ashram Road, Ahmedabad, Gujarat, India - 380009
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