[Resolved]  Toshiba — Complaint against Toshiba Laptop

Address:

Panchkula, Haryana

I purchased a Toshiba laptop on 17th of November. I am facing below problems with the laptop. 1) From the day one this laptop hangs and do not respond many times. Right now I am doing very light work on this machine. But it hangs all the time. 2) The laptop has very slow performance 3) It provides only 1-2 hours of Battery backup. 4) Laptop heat up problem. I registered my complaint on 20th of November on Toshiba Support Centre at "[protected]@toshiba-india.com". This is the only email id provided by Toshiba on his website.I registered my complaint within the 4 days of my purchase.When I did not get any reply from them, I called the Toll Free number and again registered my complaint. Toshiba local engineer visited my house and found the all above issues and he gives me a job card (mentioned all my issues.) I emailed to the Toshiba Support Center ([protected]@toshiba-india.com) and asked them for full refund. It is now almost 7 days, they are not replying to my complaint. Please give your kind attention to my complaint and guide me through the procedure. Thank You Name : Varun Kumar State : Haryana City : Panchkula Product: Satellite Serial No : 7E164221S Model : P50t-B Y3110 Complaint Reference ID is TIPL/PC/2014/11/20/2612