Toshiba India — Faulty Toshiba 4k UHD TV 50" tv, purchased from vijay sales teen hath naka showroom

Address:	Thane, Maharashtra, 400602
Website:	Toshibaindia

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Toshiba / Vijay Sales — 4k uhd tv 50" has a problem in the display. Is not getting rectified.

1 Review
Sh Shrreyash on Sep 19, 2016
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Dear sir/ madam,
I mr. shrreyash sarmalkar (customer) bought toshiba uhdtv 4k 50 inches from vijay sales, thane branch, next to tip top halls in oct. 2015.
I raised a complaint in month of june 2016, as the tv display was not seen. post which vijay sales (mr. nilesh) forwarded it to manager, mr. rakesh mansukhani [protected] from m/s. jeeves & saids your problem will be resloved in a weeks time. there was no support initially from jeeves, then on few occasions he sent his technician replaced two parts, yet the problem was there & got rectified slightly. then mr. rakesh kept on giving assurances that he will resolve & finally in august 2016 said cannot help as i need to speak to toshiba representative. earlier on multiple occasions when i had asked rakesh to give the toshiba reps no, he had denied. finally after speaking to mr. deependra singh [protected] toshiba india representative he kept promising for a box packed brand new tv of same specs & sent a old repaired tv with scratches, pen marks on remote, etc. on 5th sept. 2016. i called mr. prajapati [protected] (manager vijay sales) & shared the problem, he asked me not to take the delivery. since i had lord ganesh at my place for 11days, i followed post i got free & i had categorically asked for a refund. till now they have not acted on the same. i have already sent mails to all three. request your assistance on this point as already 3 months have passed & oct. 2016 my tv set guaranty expires.
Thks & regards,

Ar. shrreyash sarmalkar
[protected]
[protected]@gmail.com