Toshiba India — Pathetic service quality sr number tiplsrxh0041265

Address:

Gurgaon, Haryana, 122016

I am so sick of poor service of Toshiba Laptop, that I am writing you this mail. My Laptop serial no is XD421874S, I had registered a complaint with SR number TIPLSRXH0041265. The complaint was logged by my brother Ankit Singh, with issues like fan making noise, number keyboard not working, very often laptops gets hang, rubber base and some screws missing. Today, I call customer care, talk to Vijay..., decent person, but failed to provide me TAT for my SR. For last I week I had never received a call from the service center or engineers.
Never expected that brand like Toshiba with such a poor service quality. I am writing this mail, with the expectation to get some resolution to my issues.