Toshiba India — Toshiba 39 inch led tv

Address:

Kolkata, West Bengal, 700061

I had purchased toshiba 39 inch led tv model no: 39p2305ze with 3 years warranty.
Date of purchase: 02 july 2014 from great eastern kolkata.
I had lodged complain to the number [protected] on 04th may 2016 complain reg no. Is sr5h0002981, after that a technician visited and examine the said 39’’ led tv and told part would be replaced after 7days the same technician came and replace that said part but led tv not working, then technician told to me that tv panel have problem and he make a service report stated panel would be replaced. From that day till today more then 2 and half months (19/07/2016) no communication from toshiba customer care.